TS: Microsoft Exchange Server 2010, Configuring
Installing and Configuring Exchange Servers (15 percent)
• Prepare the infrastructure for Exchange.
o This objective may include but is not limited to: prepare schema; prepare domain; prepare Active
Directory; ensure the domain functionality level is correct; domain controller service packs; Exchange
readiness check; coexistence; migration from 2003 or 2007; disable LinkState; Exchange Server Service
Pack level; remove unsupported legacy components; configuring DNS to support the Exchange deployment
• Install Exchange prerequisites.
o This objective may include but is not limited to: install MMC 3.0, Windows PowerShell 2.0; Microsoft .NET
3.5, WinRM 2.0, IIS, Windows roles and features, use ServerManagerCMD, use Exchange prerequisite
scripts
• Install Exchange roles.
o This objective may include but is not limited to: from the command line and the GUI; adding and modifying
roles; add server roles to existing Exchange 2003 or 2007 organizations; verify Exchange installation;
Security Configuration wizard (SCW); Windows Firewall, including port requirements; installing Exchange
Server using standard and custom installation; installing Exchange Server using the command line;
provisioning an Exchange Server and delegating server installation; troubleshooting a failed installation;
adding Exchange Server roles after an initial installation
• Create and configure databases.
o This objective may include but is not limited to: set database limits; set retention limits; set role-based
access control (RBAC) permissions for database creation; naming conventions; create and use GUI and
Windows PowerShell; create and manage public folder databases; set default public folder database;
maintenance; mount and dismount databases; create new mailbox databases; configure mailbox database
settings; move the mailbox database and transaction log locations; configure public folder database
settings; mount and dismount databases
• Create and configure address lists.
o This objective may include but is not limited to: update legacy address lists; configure offline address lists;
publish address lists; filterable properties; creating and configuring e-mail address policies; creating and
configuring address lists; creating and configuring offline address books
Configuring Exchange Recipients and Public Folders (14 percent)
• Create and configure mailboxes.
o This objective may include but is not limited to: deleted items; deleted mailbox; mailbox quota; message
size; warning thresholds; move from and to previous Exchange versions; online and offline moves; intraorgs
and cross-orgs; create proxy addresses; create mailboxes; configure client access protocols; configure
spam confidence level (SCL) and phishing confidence level (PCL); send as permissions; delegation;
forwarding; mailbox permissions; create and configure linked mailboxes
• Configure RBAC.
o This objective may include but is not limited to: create and assign RBAC roles; define RBAC scopes;
configure RBAC for specific roles, such as help desk and address list administrator
• Create and configure resource mailboxes and shared mailboxes.
o This objective may include but is not limited to: equipment; room; permissions; set mailbox calendaring
options; autoaccept; custom resource types
• Create and configure recipients and distribution groups.
o This objective may include but is not limited to: create and modify; security enabled; configure
moderation, including Exchange Control Panel (ECP) options; dynamic distribution groups; create proxy
addresses; configure mail-enabled users; contacts; send as permissions; forwarding
• Create and configure public folders.
o This objective may include but is not limited to: mail-enabled public folders; configure public folder
permissions; deleted items; message size; item age; public folder size; create public folders in Enterprise
Content Management (EMC) and Microsoft Outlook, and OWA; configure public folder permissions;
configure public folder limits
Configuring Client Access (15 percent)
• Configure POP, IMAP, and Microsoft ActiveSync.
o This objective may include but is not limited to: enable, configure, and secure POP and IMAP; manage
certificates; configure mobile device policies; autodiscover; authentication; configure the Exchange
ActiveSync virtual directory; configure the external name for Exchange ActiveSync; configure client access
settings for Exchange ActiveSync, including Windows SharePoint Services and Windows File Share
integration; Direct Push; configure Exchange ActiveSync mailbox policies; configure autodiscover for
Exchange ActiveSync
• Configure Outlook Anywhere and RPC Client Access.
o This objective may include but is not limited to: autodiscover; MAPI; create client access arrays;
certificates; subject alternative name (SAN); configure virtual directories; enable and configure Outlook
Anywhere on the CAS; troubleshoot Outlook Anywhere connectivity
• Configure federated sharing.
o This objective may include but is not limited to: certificates; enrollment; DNS; calendar and free/busy;
subject alternative name (SAN); assign policies; create and configure a federated trust; create and
configure a federated organization identifier; create and configure a sharing relationship; create and
configure a sharing policy; assign sharing policies to user accounts
• Configure Outlook Web App (OWA).
o This objective may include but is not limited to: customize the OWA interface; certificates; file share and
SharePoint access; public folders; verify multi-browser support; ECP; SAN; configure virtual directories;
coexistence scenarios; authentication; configure the external name for OWA; configure client access
settings for OWA, including Windows SharePoint Services and Windows File Share integration;
segmentation settings; configure OWA mailbox policies
Configuring Message Transport (15 percent)
• Create and configure transport rules.
o This objective may include but is not limited to: enable and configure; disclaimers; moderated transport;
install the Windows Rights Management Services (RMS) pre-licensing agent; configure rights protection by
using transport rules
• Configure hub transport.
o This objective may include but is not limited to: configure transport dumpster; accepted domains; remote
domains; authoritative domains; e-mail address policies
• Configure Edge transport.
o This objective may include but is not limited to: create, configure, and test Edge Sync; configure Edge
Transport server cloning; install the Edge Transport server role; configure Edge Transport server settings;
configure Edge synchronization
• Configure message routing.
o This objective may include but is not limited to: internal and external DNS; configure routing based on sites
and costs; enable, configure, and secure send and receive connectors; certificates; relay connectors;
authentication; message size limits; MTLS; routing group connector for coexistence; configure accepted
and remote domains; configure SMTP send and receive connectors; configure message delivery limits;
configure TLS security for message delivery
Monitoring and Reporting (13 percent)
• Monitor databases.
o This objective may include but is not limited to: public folder statistics; mailbox databases statistics;
database status; DAG replication
• Monitor mail flow.
o This objective may include but is not limited to: perform message tracking; DNS; manage message
queues; view, retry, and delete; backpressure thresholds; resolve NDRs
• Monitor connectivity.
o This objective may include but is not limited to: SMTP client to server; SMTP server to server; Outlook
RPC/MAPI; Outlook Anywhere; Outlook Exchange Web Services (EWS); POP; IMAP; ActiveSync
• Generate reports.
o This objective may include but is not limited to: mailbox folder statistics; mailbox statistics; mailflow
statistics; formatted list and formatted table; ExBPA
• Configure logging.
o This objective may include but is not limited to: protocol logging; store logging; configure logging levels;
agent logs; message tracking logs; event logs; analysis of logging results
Implementing High Availability and Recovery (15 percent)
• Create and configure the Database Availability Group (DAG).
o This objective may include but is not limited to: create and configure DAG; file share witness (FSW);
replication latency; configure lag; add or remove database copies; configure failover priority; add or
remove server members; configure mailbox database copies; manage continuous replication
• Perform backup and restore of data.
o This objective may include but is not limited to: recovery database; dialtone restores; deleted mailbox
retention; deleted item retention; mailbox merge; disconnected mailbox; backing up Exchange servers;
creating a backup schedule
• Configure public folders for high availability.
o This objective may include but is not limited to: add or remove replicas; schedules; message tracking; back
up and restore public folder database and data
• Configure high availability for non-mailbox servers.
o This objective may include but is not limited to: affinity; DNS round robin; MX records; NLB; configuring
high availability for Client Access servers; configuring high availability for Hub Transport servers;
configuring high availability for Edge Transport servers
• Back up and recover server roles.
o This objective may include but is not limited to: hub; CAS IIS; Edge; Edge server clone configuration;
setup /recoverserver; setup /recoverCMS; mailbox server; restoring Exchange Servers after server failure;
configuring messaging services during a server failure; back up Server roles
Configuring Message Compliance and Security (13 percent)
• Configure records management.
o This objective may include but is not limited to: custom and default managed folders; retention policy;
configure and apply retention policies and retention policy tags; configure managed folders, including
default and custom managed folders; configure content settings; configure managed folder mailbox
policies
• Configure compliance.
o This objective may include but is not limited to: configure RMS; configure alternate mailboxes; configure
journaling; enable message classification; configure mail tips; auditing; transport rules
• Configure message integrity.
o This objective may include but is not limited to: S/MIME; MTLS; certificates; RMS federation; transport
rules
• Configure anti-virus and anti-spam.
o This objective may include but is not limited to: file and process exclusions; transport rules; SCL; PCL;
sender ID; safe sender/block sender; Realtime Block List (RBL); Sender Policy Framework (SPF) records;
sender reputation list (SRL); configuring anti-spam agents; managing the quarantine mailbox; managing
updates for content filters
Installing and Configuring Exchange Servers (15 percent)
• Prepare the infrastructure for Exchange.
o This objective may include but is not limited to: prepare schema; prepare domain; prepare Active
Directory; ensure the domain functionality level is correct; domain controller service packs; Exchange
readiness check; coexistence; migration from 2003 or 2007; disable LinkState; Exchange Server Service
Pack level; remove unsupported legacy components; configuring DNS to support the Exchange deployment
• Install Exchange prerequisites.
o This objective may include but is not limited to: install MMC 3.0, Windows PowerShell 2.0; Microsoft .NET
3.5, WinRM 2.0, IIS, Windows roles and features, use ServerManagerCMD, use Exchange prerequisite
scripts
• Install Exchange roles.
o This objective may include but is not limited to: from the command line and the GUI; adding and modifying
roles; add server roles to existing Exchange 2003 or 2007 organizations; verify Exchange installation;
Security Configuration wizard (SCW); Windows Firewall, including port requirements; installing Exchange
Server using standard and custom installation; installing Exchange Server using the command line;
provisioning an Exchange Server and delegating server installation; troubleshooting a failed installation;
adding Exchange Server roles after an initial installation
• Create and configure databases.
o This objective may include but is not limited to: set database limits; set retention limits; set role-based
access control (RBAC) permissions for database creation; naming conventions; create and use GUI and
Windows PowerShell; create and manage public folder databases; set default public folder database;
maintenance; mount and dismount databases; create new mailbox databases; configure mailbox database
settings; move the mailbox database and transaction log locations; configure public folder database
settings; mount and dismount databases
• Create and configure address lists.
o This objective may include but is not limited to: update legacy address lists; configure offline address lists;
publish address lists; filterable properties; creating and configuring e-mail address policies; creating and
configuring address lists; creating and configuring offline address books
Configuring Exchange Recipients and Public Folders (14 percent)
• Create and configure mailboxes.
o This objective may include but is not limited to: deleted items; deleted mailbox; mailbox quota; message
size; warning thresholds; move from and to previous Exchange versions; online and offline moves; intraorgs
and cross-orgs; create proxy addresses; create mailboxes; configure client access protocols; configure
spam confidence level (SCL) and phishing confidence level (PCL); send as permissions; delegation;
forwarding; mailbox permissions; create and configure linked mailboxes
• Configure RBAC.
o This objective may include but is not limited to: create and assign RBAC roles; define RBAC scopes;
configure RBAC for specific roles, such as help desk and address list administrator
• Create and configure resource mailboxes and shared mailboxes.
o This objective may include but is not limited to: equipment; room; permissions; set mailbox calendaring
options; autoaccept; custom resource types
• Create and configure recipients and distribution groups.
o This objective may include but is not limited to: create and modify; security enabled; configure
moderation, including Exchange Control Panel (ECP) options; dynamic distribution groups; create proxy
addresses; configure mail-enabled users; contacts; send as permissions; forwarding
• Create and configure public folders.
o This objective may include but is not limited to: mail-enabled public folders; configure public folder
permissions; deleted items; message size; item age; public folder size; create public folders in Enterprise
Content Management (EMC) and Microsoft Outlook, and OWA; configure public folder permissions;
configure public folder limits
Configuring Client Access (15 percent)
• Configure POP, IMAP, and Microsoft ActiveSync.
o This objective may include but is not limited to: enable, configure, and secure POP and IMAP; manage
certificates; configure mobile device policies; autodiscover; authentication; configure the Exchange
ActiveSync virtual directory; configure the external name for Exchange ActiveSync; configure client access
settings for Exchange ActiveSync, including Windows SharePoint Services and Windows File Share
integration; Direct Push; configure Exchange ActiveSync mailbox policies; configure autodiscover for
Exchange ActiveSync
• Configure Outlook Anywhere and RPC Client Access.
o This objective may include but is not limited to: autodiscover; MAPI; create client access arrays;
certificates; subject alternative name (SAN); configure virtual directories; enable and configure Outlook
Anywhere on the CAS; troubleshoot Outlook Anywhere connectivity
• Configure federated sharing.
o This objective may include but is not limited to: certificates; enrollment; DNS; calendar and free/busy;
subject alternative name (SAN); assign policies; create and configure a federated trust; create and
configure a federated organization identifier; create and configure a sharing relationship; create and
configure a sharing policy; assign sharing policies to user accounts
• Configure Outlook Web App (OWA).
o This objective may include but is not limited to: customize the OWA interface; certificates; file share and
SharePoint access; public folders; verify multi-browser support; ECP; SAN; configure virtual directories;
coexistence scenarios; authentication; configure the external name for OWA; configure client access
settings for OWA, including Windows SharePoint Services and Windows File Share integration;
segmentation settings; configure OWA mailbox policies
Configuring Message Transport (15 percent)
• Create and configure transport rules.
o This objective may include but is not limited to: enable and configure; disclaimers; moderated transport;
install the Windows Rights Management Services (RMS) pre-licensing agent; configure rights protection by
using transport rules
• Configure hub transport.
o This objective may include but is not limited to: configure transport dumpster; accepted domains; remote
domains; authoritative domains; e-mail address policies
• Configure Edge transport.
o This objective may include but is not limited to: create, configure, and test Edge Sync; configure Edge
Transport server cloning; install the Edge Transport server role; configure Edge Transport server settings;
configure Edge synchronization
• Configure message routing.
o This objective may include but is not limited to: internal and external DNS; configure routing based on sites
and costs; enable, configure, and secure send and receive connectors; certificates; relay connectors;
authentication; message size limits; MTLS; routing group connector for coexistence; configure accepted
and remote domains; configure SMTP send and receive connectors; configure message delivery limits;
configure TLS security for message delivery
Monitoring and Reporting (13 percent)
• Monitor databases.
o This objective may include but is not limited to: public folder statistics; mailbox databases statistics;
database status; DAG replication
• Monitor mail flow.
o This objective may include but is not limited to: perform message tracking; DNS; manage message
queues; view, retry, and delete; backpressure thresholds; resolve NDRs
• Monitor connectivity.
o This objective may include but is not limited to: SMTP client to server; SMTP server to server; Outlook
RPC/MAPI; Outlook Anywhere; Outlook Exchange Web Services (EWS); POP; IMAP; ActiveSync
• Generate reports.
o This objective may include but is not limited to: mailbox folder statistics; mailbox statistics; mailflow
statistics; formatted list and formatted table; ExBPA
• Configure logging.
o This objective may include but is not limited to: protocol logging; store logging; configure logging levels;
agent logs; message tracking logs; event logs; analysis of logging results
Implementing High Availability and Recovery (15 percent)
• Create and configure the Database Availability Group (DAG).
o This objective may include but is not limited to: create and configure DAG; file share witness (FSW);
replication latency; configure lag; add or remove database copies; configure failover priority; add or
remove server members; configure mailbox database copies; manage continuous replication
• Perform backup and restore of data.
o This objective may include but is not limited to: recovery database; dialtone restores; deleted mailbox
retention; deleted item retention; mailbox merge; disconnected mailbox; backing up Exchange servers;
creating a backup schedule
• Configure public folders for high availability.
o This objective may include but is not limited to: add or remove replicas; schedules; message tracking; back
up and restore public folder database and data
• Configure high availability for non-mailbox servers.
o This objective may include but is not limited to: affinity; DNS round robin; MX records; NLB; configuring
high availability for Client Access servers; configuring high availability for Hub Transport servers;
configuring high availability for Edge Transport servers
• Back up and recover server roles.
o This objective may include but is not limited to: hub; CAS IIS; Edge; Edge server clone configuration;
setup /recoverserver; setup /recoverCMS; mailbox server; restoring Exchange Servers after server failure;
configuring messaging services during a server failure; back up Server roles
Configuring Message Compliance and Security (13 percent)
• Configure records management.
o This objective may include but is not limited to: custom and default managed folders; retention policy;
configure and apply retention policies and retention policy tags; configure managed folders, including
default and custom managed folders; configure content settings; configure managed folder mailbox
policies
• Configure compliance.
o This objective may include but is not limited to: configure RMS; configure alternate mailboxes; configure
journaling; enable message classification; configure mail tips; auditing; transport rules
• Configure message integrity.
o This objective may include but is not limited to: S/MIME; MTLS; certificates; RMS federation; transport
rules
• Configure anti-virus and anti-spam.
o This objective may include but is not limited to: file and process exclusions; transport rules; SCL; PCL;
sender ID; safe sender/block sender; Realtime Block List (RBL); Sender Policy Framework (SPF) records;
sender reputation list (SRL); configuring anti-spam agents; managing the quarantine mailbox; managing
updates for content filters
